Shipping policy

At RadiantSteps.Store, we strive to deliver your purchases quickly and efficiently. Here's an overview of our shipping policy:

Shipping Methods:

1. Standard Shipping: 3-7 working days
2. Express Shipping: 1-3 working days (additional fee applies)
3. Free Shipping: On orders above PKR [insert amount]

Shipping Areas:

1. Local Shipping: Within Pakistan
2. National Shipping: Across Pakistan
3. International Shipping: To select countries (contact us for details)

Shipping Costs:

1. Local Shipping: PKR [insert amount]
2. National Shipping: PKR [insert amount]
3. International Shipping: Calculated based on destination and weight

Delivery Times:

1. Working Days: Monday to Saturday
2. Delivery Hours: 9am to 5pm
3. Estimated Delivery: Subject to change due to unforeseen circumstances

Tracking:

1. Tracking Number: Provided via email for all shipments
2. Tracking Updates: Available on our website and courier website

Shipping Restrictions:

1. Restricted Areas: Certain areas may have restricted or delayed shipping due to logistical or security reasons.
2. Prohibited Items: Certain products may be prohibited from shipping to specific areas.

Damaged or Lost Shipments:

1. Reporting: Report damaged or lost shipments within 3 working days of delivery.
2. Investigation: We'll investigate and resolve issues promptly.

Changes to Policy:

RadiantSteps.Store reserves the right to modify this policy at any time. Changes will be effective immediately.

Contact Us:

For shipping-related queries, please contact us at 

radiantstepsofficial@gmail.com